Privacy Policy

Privacy Policy

Effective Date: March 21, 2025
Website: https://fixthisappliance.com
Company Name: Fix This Appliance

1. Introduction

At Fix This Appliance, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from https://fixthisappliance.com.

2. Information We Collect

When you browse or make a purchase on our Site, we may collect the following information:

  • Personal Information: Your name, billing and shipping address, payment details (handled securely via Shopify Payments or PayPal), email address, and phone number.
  • Order Details: Items purchased, shipping method, order history, and tracking updates.
  • Device & Browsing Info: IP address, web browser type, time zone, cookies, and how you interact with pages on our website.

3. How We Use Your Information

We use your information to:

  • Fulfill and ship your orders accurately
  • Provide order updates and customer service
  • Communicate regarding purchases, returns, or support inquiries
  • Improve the performance and functionality of our Site
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations (e.g., tax reporting)

4. Sharing Your Information

We do not sell your personal data. We only share information with trusted services that help us operate our business, including:

  • Shopify (our secure eCommerce platform)
  • Payment providers like Shopify Payments and PayPal
  • Shipping carriers like Canada Post, UPS, or FedEx
  • Analytics tools such as Google Analytics

These third parties only receive the information necessary to perform their specific function, and they are contractually obligated to protect your data.

5. Cookies and Tracking

We use cookies to enhance your experience — such as keeping items in your cart, remembering preferences, and analyzing website traffic.

You can adjust your browser settings to decline cookies, but this may limit some features on our Site.

6. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you
  • Request a correction or deletion of your data
  • Opt out of promotional emails at any time (just click “Unsubscribe” at the bottom of the email)

To make a privacy-related request, email us at fastpartsnow@gmail.com

7. Data Retention

We retain your information for as long as needed to complete your order, provide service, and meet legal or tax requirements. If you request deletion, we will remove your data unless we are legally required to keep it.

8. Security Measures

We take your security seriously. Our website is hosted on Shopify, which is PCI-DSS compliant and encrypted with SSL (Secure Socket Layer). Payment details are never stored on our servers.

9. Policy Updates

We may occasionally update this Privacy Policy. Any changes will be posted here, and the date at the top will be revised. Continued use of our Site means you accept any updates.

10. Contact Information

Have questions about our privacy practices?

Email: fastpartsnow@gmail.com
Website: https://fixthisappliance.com